Terms built for a fair partnership

These Terms of Service are an agreement between you and Your Company B.V. governing access to WISEPIM Growth-OS. By creating an account, placing an order, or using the service, you agree to these terms and our Privacy Policy.

You must be legally able to enter this agreement and at least 18 years old, or the age of majority where you live. If you use the service for an organization, you confirm that you can bind that organization; “you” then includes the organization.

Provide accurate information, keep it current, protect your credentials, and promptly tell us about suspected unauthorized access. You are responsible for activity under your account unless applicable law says otherwise.

Organization owners and administrators may manage members, permissions, content, and billing. You are responsible for choosing appropriate administrators and for obtaining any permissions needed to submit personal data or other content.

We grant you a limited, non-exclusive, non-transferable, revocable right to use WISEPIM Growth-OS during your subscription, subject to these terms and the plan you select. Documentation, usage limits, support scope, and any order form are part of the service description.

We continuously improve the service and may add, change, or remove features. We will provide reasonable notice if a change materially reduces core paid functionality, except where immediate action is needed for security, law, or provider availability.

You may not use the service to break the law or others’ rights; distribute malware, spam, or deceptive content; harass or exploit people; probe or bypass security; access another tenant without permission; overload the service; scrape or resell it contrary to an agreed plan; or help anyone do these things.

Do not upload highly regulated or sensitive data unless we have expressly agreed that the service is designed for it. We may investigate violations and restrict access when reasonably necessary to protect users, the service, or third parties.

You retain ownership of content you submit. You give us and our service providers a worldwide, limited license to host, copy, process, transmit, and display that content only as needed to provide, secure, support, and improve the service, follow your instructions, and comply with law.

You confirm that you have the rights and permissions needed for your content. We do not claim ownership of it. If you provide feedback, you allow us to use it without restriction or payment, but we will not identify you publicly without permission.

The service, software, design, documentation, and branding are owned by us or our licensors and protected by intellectual-property laws. These terms do not transfer that ownership. Open-source components remain governed by their licenses.

You may not copy, modify, reverse engineer, rent, sell, or create competing derivative services from protected parts of WISEPIM Growth-OS, except where the law or an applicable open-source license expressly permits it.

Plan prices, billing intervals, included usage, and applicable limits are shown at checkout or in an order form. Paid subscriptions renew automatically for the same interval until canceled. You authorize us and Stripe to charge the payment method on file.

Fees are due in the stated currency and exclude taxes unless stated otherwise. You are responsible for applicable taxes except taxes on our income. We may change prices with advance notice; new pricing applies from the next renewal unless you accept it earlier.

Except where the checkout, an order form, or mandatory law provides otherwise, fees already paid are non-refundable. Failed or overdue payments may lead to restricted or suspended access after reasonable notice.

You can cancel a subscription from billing settings. Cancellation stops renewal and paid access normally continues through the current billing period. Deleting an account is separate from canceling a subscription; complete both actions if you want both outcomes.

You may stop using the service at any time. We may suspend or terminate access for a material breach, security risk, non-payment, legal requirement, or discontinued service. Where practical, we will give notice and an opportunity to fix the issue.

After termination, your right to use the service ends. Provisions that by their nature should survive—such as payment obligations, ownership, disclaimers, liability limits, and dispute terms—remain in effect. Export content before access ends where the service makes that available.

The service may integrate with third-party products. Their terms and privacy practices govern your use of them, and we are not responsible for services we do not control. You authorize us to exchange data with an integration when you enable it. Availability may change if a provider changes or ends its service.

We aim to provide a reliable service, but unless we expressly agree otherwise, the service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim implied warranties including merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

Nothing in these terms limits warranties or consumer rights that cannot legally be excluded. You are responsible for deciding whether the service meets your needs and for maintaining appropriate backups and controls.

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, punitive, or consequential damages, or lost profits, revenue, goodwill, or data. Our total liability arising from the service will not exceed the fees you paid us for the service during the 12 months before the event giving rise to the claim.

These limits do not apply where liability cannot legally be limited, including where applicable for fraud, willful misconduct, gross negligence, death, personal injury, or mandatory consumer rights.

If you use the service for a business, you will defend and indemnify us against third-party claims caused by your content, unlawful use, or material breach of these terms, to the extent permitted by law. We will promptly notify you and let you control the defense, subject to our reasonable cooperation.

Before filing a formal claim, contact [email protected] and give us a reasonable opportunity to resolve the issue informally.

These terms are governed by the laws and courts stated in your order form or, if none, the laws and competent courts where Your Company B.V. is established, without regard to conflict-of-law rules. Mandatory consumer protections and the courts available to consumers in their home country remain unaffected. Replace this paragraph with reviewed jurisdiction and dispute language before launch.

We may update these terms. For material changes, we will provide advance notice appropriate to the change—normally at least 30 days—and state when they take effect. Continued use after that date means you accept the revised terms where permitted by law.

If one provision is unenforceable, the rest remain effective. A delay in enforcing a right is not a waiver. You may not assign this agreement without our consent; we may assign it as part of a merger, reorganization, sale, or by law. These terms, the Privacy Policy, your plan, and any order form form the entire agreement, with a signed order form controlling in case of conflict.

Questions can be sent to [email protected]. Add the complete legal name, postal address, registration number, and any mandatory consumer contact details before publishing.